Medical Virtual Assistants That Support Growing Healthcare Operations
Physician-founded remote staffing solution with HIPAA-trained and healthcare-experienced VAs, guided onboarding, plus a secure-facility option for regulatory compliance.
©2026 MEDVA. All rights Reserved.
* MEDVA services are HIPAA compliant only when used with the MEDVA Security Package.
A MEDVA Medical Virtual Assistant Becomes an Extension of Your Team
- Give patients faster answers on calls, SMS, and emails.
- Get time back each week for visits and procedures.
- Keep insurance work moving: claims, pre-authorizations, follow-ups.
- Scale support as patient volume grows
Your Front Desk And Back Office Pile Up, Then Patients Feel It
- The phones ring and staff get stuck in a hold cycle.
- Scheduling gaps turn into no-shows and reschedules.
- Claims, prior authorizations, and billing follow-ups take entire afternoons.
- Charts and notes have to wait until after-hours, again.
- Hiring and training cycles drag on and then repeat.
What You Get With MEDVA, In Plain Terms
Medical admin support:
Scheduling, patient messages, inbox cleanup, data entry in your tools.
Billing and claims help:
Claims management, pre-authorizations, revenue cycle support tasks.
Scribe and chart support:
Dictate notes, your VA enters them and coordinates follow-ups with your team.
Security options for healthcare:
HIPAA training via Compliancy Group, encrypted work environments, activity visibility via PULSE, secured facility options for health systems.
Book a discovery call now to start reviewing qualified candidates.
What Customers Say About MEDVA
“The change was immediate. Instead of spending hours writing charts, I now dictate my notes for my VA to handle… This has freed up several hours each week.”
— Ziv Simon, DMD, MSc, Periodontist
“The virtual assistants made an immediate impact. Each assistant took on roughly a thousand claims… Patient calls were answered promptly, and our bottom line saw a significant boost.”
— Julian Johnson, Revenue Cycle Manager, Retina Vitreous Associates
“Before MEDVA, I was doing everything myself. Now, my VA does all my back-office tasks… everything is so much more smooth.”
— Gabrielle Mahler, DMD, Dentist
Trusted by Doctors & Businesses Nationwide
2400+
Active Virtual Assistants
60%+
Customer Referrals
48
States Served
1000+
Clients Supported
Discover More Ways MEDVA’s Medical Virtual Assistant Can Help
Get your time back this month. Add the support your team needs and keep patients happier.
Questions Practice Leaders Ask On Real Calls
What can a medical virtual assistant handle day to day?
Common responsibilities include patient scheduling and intake, administrative support, clinical documentation, revenue cycle management, insurance coordination, patient communication, and operational support across medical, dental, and specialty practices.
How does MEDVA handle HIPAA and data protection?
We train VAs in HIPAA practices with Compliancy Group, and offers tools like PULSE client portal for visibility, plus secured facility options and tech controls. HIPAA compliance applies with the MEDVA Security Package.
Do VAs work inside our EHR?
Yes, VAs operate within your EHR environment under your direction, with your team managing permissions, workflows, and PHI compliance, in addition to an Epic-approved secure facility option.
What is the process for getting started?
Our 5-step approach: consultation, candidate review, interviews, VA selection and agreements, then onboarding with IT setup and access configuration.
What phone number should we call?
1-877-696-3382.
©2026 MEDVA. All rights Reserved.
From Individual Practices to Large Healthcare Organizations
Healthcare organizations of every size rely on MEDVA to support their operations.
Individual practices offload administrative work and stay focused on patient care. Growing provider groups add support that fits into existing workflows. Larger healthcare organizations scale teams quickly, with the structure, security, and operational visibility required. MEDVA supports organizations of all sizes.
More than 1,000 healthcare organizations across 48 states have built their support teams with MEDVA.
