Front desk
Calls go to voicemail. Patients drop off before booking.
Reduce front-office overload without another in-office hire.
MEDVA matches your practice with trained medical administrative virtual assistants who handle scheduling, insurance verification, patient communication, EHR/EMR tasks, billing support, and follow-ups — so your team can focus on patients instead of admin bottlenecks.
Talk with us about your staffing gaps, admin workload, and timeline. No obligation.
When admin work piles up, the whole practice feels it.
Missed calls, delayed callbacks, scheduling gaps, billing delays, authorization backlogs, and EHR updates do more than slow your office down — they create patient frustration, staff burnout, and lost revenue opportunities.
Scheduling
Gaps and double-bookings cost you revenue you can't recover.
Billing & auth
Backlogs slow reimbursement and frustrate patients.
Provider time
Clinicians get pulled into admin instead of seeing patients.
What your MEDVA can take off your plate.
Trained for real medical office workflows — not generic admin. Here's what your assistant can start handling from day one.
Appointment scheduling & calendar management- Insurance verification support
- Billing & claims administration
- Patient reminders & recall
- Patient calls, messages & follow-ups
- Prior authorization support
- EHR/EMR updates & documentation
- Email & phone management
What practices see when admin work moves to a MEDVA.
40%
Fewer voicemails within the first weeks of implementation.
48 hrs
Average time to match — fast relief, not a multi-month hiring cycle.
60%+
Overhead reduction vs. an equivalent in-office hire.
What Customers Say About MEDVA
"Dr. Kupferman and I discussed challenges like managing medical legal reports. He suggested a remote employee, and after reviewing, we found a great virtual assistant. MEDVA made the setup easy and seamless."
Moshe Benarroch, DDS
Periodontist
Lower overhead, without lowering expectations.
Hiring locally adds up fast. Here's how the math compares once you factor in everything an in-office role really costs.
Hiring locally
Salary + benefits- Recruiting time & cost
- Turnover risk
- Office space
- Onboarding & management burden
- Months before useful output
Hiring a MEDVA
Flexible cost structure- Matched in ~48 hours
- Replaceable if fit isn't right
- No real estate impact
- Onboarding support included
- Productive in weeks, not months
Common concerns before hiring a medical VA.
MEDVA matches you with administrative support based on your specialty, systems, and workflow — not a generic VA pool. Each match is curated by our recruitment team.
The goal is relief, not extra management. We provide onboarding support, task handoff guidance, and communication structures so your assistant gets useful quickly — without your team running a training program from scratch.
Our administrative VAs are selected and trained for medical office workflows: scheduling, patient communication, insurance-related tasks, EHR/EMR support, and documentation. Not generic admin.
MEDVA services are HIPAA-compliant when used with the MEDVA Security Package. We can walk you through exactly what's included by default and what the Security Package adds.
Most practices see 60%+ overhead reduction vs. an equivalent in-office hire — once you factor in salary, benefits, recruiting, turnover, and office space. We'll model your specific scenario on a call.
Need support across multiple sites or teams?
For provider groups, MSOs, and larger healthcare organizations, MEDVA supports scalable administrative staffing across locations, teams, or functions. Build a pilot, standardize workflows, expand as needs grow.
Schedule a CallMulti-site
Consistent admin support across locations.
Security
HIPAA + Security Package for IT/legal review.
Pilots
Start small, expand once validated.
Governance
Standardized onboarding & QA structure.
Get the admin help your practice actually needs.
Tell us about your staffing gaps and workload. We'll walk you through fit, timing, and what's possible — no obligation.
Schedule a Call